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Helping you deliver on your online promise

With online learning, everyone has a goal. Learners need to improve and grow. You work to nurture them with well-conceived, well-designed, well-presented courses and programs. Our goal — as a non-profit, quality assurance organization — is to provide a system to help you deliver on that promise: with review, improvement and certification of quality.

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Over 1000 studies: sorted, sifted, scrutinized.

Solid research is the foundation — and catalyst for improvement — of the QM Quality Assurance process.

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Learn, share, connect.

QM Conferences and resources give you access to the QM community — roughly 80,000 strong, with over 1,100 member institutions in the US and internationally.

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The gold standard for courses, programs and more.

From general to specific, QM provides a pathway for benchmarking quality. Objectively. Repeatedly. Predictably.

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QA & Peer Review

Robust, objective, expert input.

With 8,000 certified reviewers, our exclusive system puts you on track to reach quality assurance goals and improve student achievement.

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Professional Development

Get in depth and maximize QM.

Strengthen your expertise with workshops and resources focused on improving quality. Broaden your skill set with courses for QM Roles.

Get Started on the Path of Continuous Improvement

Present at 2020 QM Regional Conferences

QM Regional Conferences logo

Share your research, experiences and best practices for regional online learning quality this Spring. Submit a proposal for the 2020 QM West Regional Conference — April 2 & 3 at the University of California, Fullerton based on the theme of “Reaching for Student Success”. Or, inspire your colleagues at the 2020 QM East Regional Conference — April 23 & 24 at Berkeley College in New York City — around the theme of “Reimagining Quality Pathways”. The submission deadline is November 11, 2019.

NEW QM K-12 Rubrics, Fifth Edition

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QM Members with a subscription that includes the K-12 or K-12 Publisher Rubric can now use the latest edition to improve courses and conduct reviews.

Find out what's new by completing the FREE self-paced Rubric Update session, ordering a workbook and accessing the Rubric inside the Course Review Management System (CRMS) when you use the Self-Review tool.

What is a QM-Certified Course?


A QM-Certified Course is an online or blended course that has met QM Standards for a QM Rubric in an Official Course Review. Once certified, organizations can display the QM Certification Mark to demonstrate their commitment to quality and continuous improvement.

Find Out if QM is Right for You

If you’ve been looking for solutions to help ensure that learners are engaging with high quality courses, QM has them. Through course improvement, professional development and robust review processes, QM empowers you to deliver on the promise of online learning.

See QM Membership Benefits


Whether you are part of an organizational membership or have signed up individually, make sure you are maximizing what QM has to offer. If you're not a member yet, see the options and start saving on professional development, Official Course Reviews and more.

Learn About QM Rubric Standards

QM’s five Rubrics are comprised of General and Specific Review Standards, allowing for complete course review. The Standards are research-supported and based on published best practices. QM Rubrics are an essential part of creating, certifying and maintaining quality course design.

Every Implementation Tells A Story

“I loved participating in the QM Colleague Program…it helps to talk with someone who has been through the process and knows what works.”

Diane Pisacreta from Saint Louis Community College, Professor

“Having our online programs Quality Matters certified will distinguish them in the marketplace where students have so many choices these days."

Garvey Pyke from UNC Charlotte, Director of the Center for Teaching and Learning

"Since participating in the QM K-12 Reviewer Course, I have a much better grasp of the rubric, including a deeper understanding of each standard and any corresponding annotation."

Anthony White from Kodiak Island Borough School District, Statewide Virtual Content and STEM Program Coordinator

"It is always refreshing to attend a QM Conference. The enthusiasm and collaboration felt is contagious in a good way."

Maria Fernandez from California State University, Los Angeles


See QM at These Events

Reports & Stories of QM Impact

Learning Opportunities